FAQ: Technical

HOW LONG DOES IT TAKE TO INSTALL A SOLAR POWER SYSTEM ON MY HOME?

Smaller systems take about 2-3 hours to install, while larger systems take between 4-6 hours. An EHS representative will work with you to schedule your installation.

WHAT DO I DO IF MY SOLAR POWER SYSTEM IS NOT WORKING PROPERLY?

Contact the EHS Customer Service department immediately 1(844)778-8810 if you suspect your system is not working properly. We will send out an expert as quickly as possible to solve any issues within your solar power system.

ARE THERE ANY COSTS FOR MAINTENANCE/UPKEEP ON MY SOLAR POWER SYSTEM?

No, there are no out of pocket costs to provide maintenance or upkeep to your solar systems. Each system comes with a 25 year industry leading warranty. If you feel there is an issue with your solar system, please contact us immediately 1(844)778-8810.

HOW DO I KNOW IF MY SOLAR POWER SYSTEM IS WORKING?

You will be able to track your solar panel’s production via your solar meter. Some energy companies may also provide a production reading on your bill. If you have questions regarding your solar system’s productivity, please contact us 1(844)778-8810.

HOW DO I TELL IF MY HOUSE IS RIGHT FOR A SOLAR POWER SYSTEM?

Houses with South or West-facing roofs and minimal tree coverage are the best homes for solar simply because of the great sunlight supply. Houses with East-facing roofs can be a viable option depending on the amount of roof space covered in shade. If you are interested in solar for your home, please schedule a free energy analysis here so, we can create a customized plan for your home!